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Case Study — Automation / Data

Furniture Court: QR-based ordering system

A custom QR ordering system for retail exhibitions that replaced manual processes and supported record sales outcomes for the client.

Category
Automation & Data
Services
Custom Platform, QR, Reporting
Key result
Record sales outcome
Industry
Retail / Furniture

Overview

Furniture Court needed a way to streamline ordering at their retail exhibitions. The existing manual process was slow, error-prone, and created bottlenecks during their busiest sales events. LovelyPixel designed and built a QR-based ordering system that allowed exhibitors and sales staff to place orders digitally — fast, accurate, and trackable in real time.

Challenge

Retail exhibitions are high-pressure, time-sensitive events where every minute counts. The existing ordering process created several problems:

  • Paper-based ordering was slow and prone to transcription errors
  • No real-time visibility into order volumes or popular items
  • Manual reconciliation after events was time-consuming and error-prone
  • Staff were tied up with admin instead of serving customers

Solution

We built a QR-based digital ordering platform specifically for the exhibition environment. Each product displayed at the exhibition had a unique QR code that, when scanned, allowed buyers to add items to an order, review their selections, and submit — all from their phone or tablet.

What we built

  • QR code generation system linked to the product catalogue
  • Mobile-optimised ordering interface — no app download required
  • Real-time admin dashboard showing live order volumes and trends
  • Automated order confirmation and reporting
  • Post-event reporting and data export for reconciliation

Results

Record
Sales outcome for the client
Eliminated
Manual ordering errors
Real-time
Visibility into order volumes
Freed up
Staff to focus on customers

Tech stack

PHP MySQL JavaScript QR Code Generation Responsive Web App Real-time Dashboard

Next steps

The system was designed to be reusable across future exhibitions with minimal setup. Product catalogues can be updated and new QR codes generated for each event, making the platform a long-term asset rather than a one-off build.

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